Privacy Policy
At Miushuaia AG, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our platform and services, including the issuance and redemption of UCoin stablecoins.
By accessing or using our services, you agree to the terms of this Privacy Policy. Please read it carefully to understand how your personal information will be treated.
1. Information We Collect
We collect various types of information to provide our services, ensure compliance with legal obligations, and improve your experience with UCoin. This may include the following:
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Personal Identification Information:
When you create an account or participate in KYC (Know Your Customer) verification, we may collect your name, address, phone number, email address, and other identifying details to verify your identity and comply with regulatory requirements.
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Transaction Information:
When you issue or redeem UCoin, we collect transaction details, including the amount of UCoin, the wallet address, and any applicable payment or bank account information.
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IP Address and Device Information:
We may collect information about your device, such as your IP address, device type, browser type, operating system, and other technical information to help improve our platform and ensure its security.
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Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance user experience, analyze site usage, and improve our services. For more information on how we use cookies, please refer to our Cookie Policy.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
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Identity Verification:
To comply with KYC and AML (Anti-Money Laundering) regulations, we use your personal information to verify your identity before you can mint or redeem UCoin stablecoins.
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Transaction Processing:
To process your issuance and redemption of UCoin, we use your transaction information to facilitate the transfer of assets and ensure proper account management.
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Legal and Regulatory Compliance:
We are obligated to retain and use your personal information to comply with applicable laws, regulations, and financial industry standards, including anti-money laundering (AML) and combating the financing of terrorism (CFT) requirements.
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Improvement of Services:
We use technical information, such as IP addresses and device data, to monitor and improve our platform's performance and security.
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Marketing and Communication (Optional):
With your consent, we may use your contact information to send you updates, promotional materials, or newsletters about our services. You may opt out of receiving these communications at any time.
3. Data Retention and Security
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Data Retention:
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We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations and resolving any disputes. After this period, your data will be securely deleted or anonymized.
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Data Security:
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We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. This includes encryption, secure servers, and access controls to safeguard sensitive data.
4. Sharing Your Information
We may share your personal information in the following circumstances:
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With Service Providers:
We may share your personal information with third-party service providers who assist in the operation of our platform, such as payment processors, hosting services, and compliance services. These providers are bound by confidentiality agreements and are only permitted to use your data for the purposes of delivering services to us.
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For Legal and Compliance Purposes:
We may disclose your personal information if required by law or in response to legal processes such as a subpoena or court order. This may also include sharing data with regulatory authorities or law enforcement agencies to comply with AML, CFT, or other financial regulations.
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Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any change in ownership or use of your personal information.
5. Your Rights and Choices
You have certain rights regarding your personal data, including:
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Access and Correction:
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You can request access to the personal information we hold about you and ask us to correct any inaccuracies. Please contact us at the provided contact details if you wish to review or update your information.
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Deletion:
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You may request the deletion of your personal data, subject to legal and contractual obligations. We will delete or anonymize your data in accordance with our retention policy.
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Opting Out of Communications:
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If you no longer wish to receive marketing communications from us, you can unsubscribe at any time by clicking the "unsubscribe" link in the email or contacting us directly.
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Withdraw Consent:
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If you have provided consent for us to use your personal data for specific purposes (e.g., marketing), you may withdraw that consent at any time. However, this will not affect the lawfulness of any processing carried out prior to the withdrawal.